PRIORITY CLEARANCE:

We dedicate ourselves to having your goods priority cleared, prior to their arrival at the destination port. Ensuring the safe and timely transfer of your goods is our top priority.

Single Point of Contact

Deal exclusively with a dedicated Account Manager, who is responsible for every step in the process of your shipment and who can immediately action any issues and last-minute changes.

Industry Knowledge and Understanding

Our team has the experience you need to overcome the industry-specific challenges associated with specialty & fragile freight, frequent changes in goods consolidation, and priority shipping – anticipating and solving problems before they impact your shipment.

COMPUTERIZED NETWORK:

Our office is equipped with special in-house software to handle all import and export documentation.

We are also connected with Indian Customs EDI ICEGATE Systems providing speedy clearance.

Complete details of material/parts/components are maintained in our systems as database with ITC-HSN Classifications, Customs tariff Headings and Custom notifications along with part number.

COMMUNICATION NETWORK :

A dedicated Account Manager is assigned to every client for better customer service Equipped with Phones, Fax, e-mail and Internet.

The field Staff is fully equipped with Cellular Phones for providing instant/Spot information about work progress.

All the site offices and field staff are in constant touch with Head office from where the information is passed on to the clients accordingly

DAILY STATUS REPORT (DSR)

We provide Daily (DSR) shipment wise status to our clients with effective tracking with Shipping lines/Airlines and CFS/ICD’s/Port on the regular basis.

TRADE UPDATES

We update our clients on the ongoing Trade Developments and Notification/Circulars, Allied act etc. issued from the various Government Departments/ agencies by time to time.

Avoid Customs Delays / Redlines

Specific documentation, packaging and packing is done according to country and any special rules applying to a particular client.

Optimised Freight Routes

Our specialist logistics team have the knowledge and expertise to optimise freight routes utilising our established global network of air, sea and custom charters for specialty out-of- gauge shipments.

Small Business Feel, Big Business Performance

Enjoy the best of both worlds: flexibility and personalised service, backed by a global presence and impressive track record.

Attention to Detail

Our team know that when working with remote resource operations, it is attention to detail that ensures shipments arrive on-time and undamaged.